We ship out all orders within one to five business days.
Within the United States, your package will arrive 3-7 business days after shipping.
Within Canada, Australia, France, Germany, and the United Kingdom, your package will arrive 7-12 business days after shipping. We cannot guarantee delivery times internationally; COVID-19 may heavily delay international shipping.
You can track your order with your order number via order confirmation email.
Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured that your order has shipped and is on its way to you! You should be able to see an update within 2 business days of shipment.
We also charge shipping on international orders for orders, as well as subscription refills.*This is a new change as of 11/2/20 for we have upgraded our shipping service to cover customs fees and to provide more accurate tracking.
Return & Refund policy
We offer a 30-day money back guarantee on unopened bottles within 30 days of your received order. Due to Covid-19 we are not able to accept returns on open bottles at this time.
Please contact our support team at firstname.lastname@example.org within 15 days if you would like to make a return or if you receive your order broken or damaged. All customers are responsible for paying for the shipping cost to return the product.